Incidents reported on status page for Ours Privacy https://status.oursprivacy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ecb553497e8371f3208019c073160cb8.png https://status.oursprivacy.com/ en https://status.oursprivacy.com/incident/828961 Thu, 19 Feb 2026 17:23:00 -0000 https://status.oursprivacy.com/incident/828961#ae52453bdfa8e6d891eb2550c9bd3516699518c93c4e9807e164d91ca7d55da7 This incident is resolved. Login and dashboard access are back to normal after recovery from our authentication provider (Clerk). We’re continuing to monitor, but we’re no longer seeing elevated errors. There was no data loss, and no core product functionality was degraded beyond the temporary login/dashboard access interruption. If you’re still having trouble, please refresh and try again, or contact support. https://status.oursprivacy.com/incident/828961 Thu, 19 Feb 2026 16:24:00 -0000 https://status.oursprivacy.com/incident/828961#2297aebc8f68184b1a8bddfed4997e27c5eeb027179497da963e6d387897ce03 We’re seeing intermittent failures when logging in and loading the dashboard for a subset of users. This is related to an incident with our third-party authentication provider (Clerk). Service appears to be recovering, but you may still see occasional errors. If you’re impacted, please try refreshing and signing in again. We’re actively monitoring and coordinating on a fix, and we’ll post updates here as we learn more. No data loss is expected. https://status.oursprivacy.com/incident/748580 Mon, 15 Sep 2025 20:01:00 -0000 https://status.oursprivacy.com/incident/748580#2ff94576f9cdc9074e6a894f0277199ca4f7df0ac8a54e03cf0facba8c386c3a The login issues impacting access to the Ours Privacy app have been resolved. https://status.oursprivacy.com/incident/748580 Mon, 15 Sep 2025 19:00:00 -0000 https://status.oursprivacy.com/incident/748580#d16c545335abd3ff218bd9e693584b11e652123e05db7e0f3bd535c96a26035f The login issues impacting access to the Ours Privacy app have been resolved. The root cause was an outage with our third-party authentication provider, Clerk. During this period, only login access was affected. Event ingestion and dispatching to destinations remained fully operational throughout the incident. Clerk has restored normal service, and we have confirmed stable performance. We will continue to monitor closely, but no further impact is expected. Thank you for your patience while this was resolved.