Incidents | Ours Privacy Incidents reported on status page for Ours Privacy https://status.oursprivacy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ecb553497e8371f3208019c073160cb8.png Incidents | Ours Privacy https://status.oursprivacy.com/ en Users unable to log into Ours Privacy app https://status.oursprivacy.com/incident/748580 Mon, 15 Sep 2025 20:01:00 -0000 https://status.oursprivacy.com/incident/748580#2ff94576f9cdc9074e6a894f0277199ca4f7df0ac8a54e03cf0facba8c386c3a The login issues impacting access to the Ours Privacy app have been resolved. Users unable to log into Ours Privacy app https://status.oursprivacy.com/incident/748580 Mon, 15 Sep 2025 19:00:00 -0000 https://status.oursprivacy.com/incident/748580#d16c545335abd3ff218bd9e693584b11e652123e05db7e0f3bd535c96a26035f The login issues impacting access to the Ours Privacy app have been resolved. The root cause was an outage with our third-party authentication provider, Clerk. During this period, only login access was affected. Event ingestion and dispatching to destinations remained fully operational throughout the incident. Clerk has restored normal service, and we have confirmed stable performance. We will continue to monitor closely, but no further impact is expected. Thank you for your patience while this was resolved.